The hotel was immaculately clean. The location was particularly good, being very close to the Spring Hill shopping area and restaurants. The room was large and quiet, with a perfect bed, hot tub, and shower. The bar had helpful and...  

Old carpet - beaten up walls and entrance. Needs painting interior & exterior.

Convenient room location on the first floor 🌟. Every staff member was incredibly friendly and went above and beyond to assist.

Location

The hotel does not have an elevator and my room was on the second floor. My muscles still ache from lugging my bags up an down the steps.

There was a bug that crawled on me while sleeping.

Having breakfast available was great. The bed was very comfortable. The location right off the interstate was great.

When we arrived a little after 3 pm, we were told our room was not ready yet, to go and have dinner and come back. That did not sit well with us as we were expecting to check in and leave to go someplace. Miraculously, when we protested, we got a room right away! An elevator would be a good idea!

This venue is impeccably clean, modern, and well-equipped, with exceptionally friendly staff and a variety of options for a continental breakfast.

The rooms with shower, a Jacuzzi, the bathroom. Brilliantly helpful staff onsite.

The place was exceptionally clean with free parking and an exceptionally comfortable bed. The room was stocked and brand-new and the bathroom was clean. The staff was really helpful and attentive, solved all problems we had. They provide...  

The rooms on the first floor are a great deal and look like they were just built. The hotel is in a quiet area but still close to some tasty restaurants. 🌿

You did not allow us to keep our pet with us. Other comfort inns do. Your unit needs disposed of and a new one built. Commodes are not handicap approved. Walls are cracking. I won't complain about the fire water system...  

The room was clean and comfortable, although it had a bit of a musty odor. The front desk clerks were very friendly and nice.

Booked.net miscalculated the taxes, so we ended up paying more than the guaranteed rate. :-( The stairwell had a good bit of water damage in the drywall, and they even had a pipe leak while we were there. The breakfast area was too small for the number of guests eating there. The breakfast server was kind of cranky - not friendly.

A fantastic experience staying in our newly renovated room on a higher floor! 🌟

The mattresses were very comfortable. The staff was very helpful. The location was great, near many places to eat and shopping. The continental breakfast was plentiful.

The room could use a good spring cleaning. I did advise the associate at the front desk of an area of the room that needed some special clean up and he made a special note of it. Although the continental breakfast was plentiful, it could use a bit more flavor.

I liked the price, the friendly staff, the heated pool, and comfy bed. We really liked staying on the side of the hotel that had a field, rather than the parking lot. Our overall stay was great, even breakfast. If we have another meeting in the area we will definitely be repeat customers.

The pool room had a heavy chlorine smell (probably because it's heated) and the windows had residue on them (likely from evaporated chlorine). Although the workout room seemed larger on the website, it was adequate since no one else was in the room. I would recommend the equipment to be updated, also part of a wall was made of glass and we were able to see into the breakfast seating area where others were and they seen us working out, a bit uncomfortable. I suppose if we could change anything it would be the workout room. I would rather be on camera than to have a glass where so many people can watch someone exercise.